Navigate difficult conversations you wish you didn't have to have

Is there a difficult or uncomfortable leadership conversation you wish you didn’t have to have? You need to give someone difficult feedback or advocate for your team with senior leadership. Or perhaps you are participating in an upcoming mediation or negotiation. You have the ability to create a better outcome by preparing in advance. Join this mini course and feel more prepared to make a challenging conversation go well!
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In just one hour learn how to

  • Determine why and how to have the conversation

    Get clear on why you need to have the conversation and what kind of process to set up to make it go well.

  • Feel more ready

    Assess your own and the other person's readiness for this conversation and identify any support either person might need to feel more prepared.

  • Prepare to communicate effectively

    Clarify what you need to communicate and make a plan to learn what you need to from the other person.

Learn with Big Waves

Brook Thorndycraft

Brook Thorndycraft (she/they), MA, B.Ed., Q.Med, SEP is a Mediator, Leadership Coach, Adult Educator/Facilitator, and Organizational Consultant, particularly in the areas of conflict, organizational change, and relational leadership. Brook offers support, training, and mediation to teams going through transformation, or wanting to improve their workplace culture. Brook approaches workplace issues with a combination of cognitive, embodied, and creative approaches rooted in conflict transformation, popular education and group process, systems theory, mindfulness, Deep Democracy, and Somatic Experiencing®.

Course curriculum

    1. Welcome to Preparing for Courageous Conversations!

    2. Download the worksheet

    1. Getting clear on purpose

    2. Worksheet questions

    3. Getting clear on process

    4. Worksheet questions

    1. Are you emotionally ready?

    2. Worksheet questions

    3. Assessing safety and gathering information

    4. Worksheet questions

    1. Understanding what's going on

    2. Worksheet questions

    3. Identifying what you need to communicate

    4. Worksheet questions

    5. Supporting yourself to listen

    6. Worksheet questions

    1. Would it help to practice?

    2. So what now?

About this course

  • $49.00
  • 1 hour of video content

Get started right away

Tangible support for your next challenging conversation.