Learn how to get the full picture of a workplace conflict

When conflict erupts in the workplace, appearances can be deceiving. There is almost always a lot more going on than what you might notice at first glance. Learn how to use Big Waves’ Conflict Aperture tool to get the full picture of a workplace conflict, and an understanding of intervention tools that match the diagnosis. The Big Waves Conflict Aperture was developed over 10 years supporting organizations to assess and address workplace conflicts.

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Conflict Clarity on Five Levels

Brook Thorndycraft

Brook Thorndycraft (she/they), MA, B.Ed., Q.Med, SEP is a Mediator, Leadership Coach, Adult Educator/Facilitator, and Organizational Consultant, particularly in the areas of conflict, organizational change, and relational leadership. Brook offers support, training, and mediation to teams going through transformation, or wanting to improve their workplace culture. Brook approaches workplace issues with a combination of cognitive, embodied, and creative approaches rooted in conflict transformation, popular education and group process, systems theory, mindfulness, Deep Democracy, and Somatic Experiencing®.

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